In today’s compliance world, there is an importance to have a fluid process in place to manage your exemptions in a thorough process, from the collection and validation of your exemption certificates. There is a requirement to not only gather documentation to support your audits, but also the responsibility to index against customer or vendor information. The effort does not end there, mostly due to the information and documents needing storing electronically for reporting and analytics, as well as audit purposes.
One of the low hanging areas of exposure is not only the expiration and sufficiency of these documents, but how this works from a data standpoint with your billing system and method of calculating your sales tax. With our suite of solutions, we take a holistic approach to the entirety of your tax suppression processes, even down to which ERP and Tax Engine you utilize, to ensure we provide the best practice approach across the spectrum of the exempt arena.
We deliver comprehensive solutions that increase the effectiveness of your automated sales tax process,
especially surrounding sales tax exempt data scenarios.
Our offerings are built by an experienced team that has spent years fine tuning solutions for companies that truly meet a need. Our mantra is if we hear it once, we listen, but if we hear it more than once, we do something about it. And understanding connectivity of your billing system and how it behaves with your tax engine is critical in ensuring you have the best practice methodology in hand, that’s where we do our best work!
CertSolv is our most impactful solution and is specific to ensuring that both certificates you have are valid and indexed properly, but also creating the best process going forward to keep your company headache free. We offer everything from getting you up to speed then handing the management back over with the proper documentation, to fully outsourcing and becoming your exemption certificate department, answering calls and support directly to your customer base.
You need help with exemptions certificates, but with so many options to choose from, selecting the right process can be difficult. We look at your business vertical, billing system, and calculation engine to make sure that the proper procedures have been enacted. If they have not, we will make recommendations, as well as providing best practice solutions.
With our years of expertise at ACTSOLV, we look at the entirety of your business model and become more of a trusted and integration part of your tax and credit onboarding process than just a service or product provider. We bring that experience and work with you to ensure the best methodology for your capabilities, based on your business model or jurisdictions, along with the realization of any limitations, such as IT involvement. There are many differences between a Telecommunications provider and a Manufacturing company, and we account for all variables. The end result of ACT on Certs is that you have confidence that all mitigation has taken place within your environment.
We take a special look at integrations after specifically identifying gaps and solidifying the flow from ERP and billing systems. Many details that impact compliance in audits flows from proper use of information from your customer master. We build proper connections that ensure our clients are extracting the pertinent information from this data that currently or potentially need exempt data tracking. We have successfully implemented this strategy with SAP, Oracle, Microsoft Dynamics, etc., along with many homegrown data sources, such as retail or e-commerce.
Just as important to a complete and successful process for exempt scenarios and the proper suppression of tax in your sales tax world is how exempt and certificate data impact your tax determination when calculating your sales taxes. Our team at ACTSOLV have worked with all tax engines and methods of applying sales tax to identify any improvements that have a positive impact on the process of calculation and determination of the proper tax amounts at every jurisdictional level. We evaluate your current data policies and provide any corrections needed. This is above and beyond pointing fingers at problems and creating the path to a best practice to this data flow.
ACT on Collaboration is the most comprehensive of our solutions and a full review of your acquisition of certificates, connecting to your billing information, passing the correct and matched data to your tax determination, and providing analytics for ongoing assurance. This holistic approach completes all aspects of the impact of data, certificates, and calculation to provide our customers with the best experience for audit and reserve reduction. When taking this approach, the confidence that valuing exempt exposure for each customer or identifying where action can be taken in maximizing effort to company bottom-line is augmented.
A much-overlooked component in the use tax area is which sellers you have an exempt relationship with, that are determined with someone outside of the tax expertise area providing your exemption certificate. Managing who possesses the ability to issue and for what reason they are issued is critical to maintaining the proper vendor relationship. ACTSOLV works with companies to ensure the proper process is enacted prior to the certificate being issued, providing a layer of protection that you are not over or under paying.